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Job Title: Play Guide (Part-Time)
- Location: Huntington Children’s Museum
- Position Type: Part-time (Wednesdays & Thursdays – plus occasional fill-in shifts
- Salary: $13-15/hour
The Huntington Children’s Museum is seeking an enthusiastic individual to join our team as a Play Guide. This position is pivotal in providing a warm and welcoming atmosphere for all guests. As the primary point of contact, Play Guides perform a crucial role in creating a positive first impression and ensuring a memorable experience for guests.
Join us at Huntington Children’s Museum and be a part of fostering curiosity, creativity, and a love of learning in our young visitors! If you’re ready to make a difference, we encourage you to apply!
Please send resumes to Raine Klover – rklover@hcmkids.org
Responsibilities
- Greet and check in visitors as they enter the museum, collect payments, and instruct visitors on museum protocol while they are visiting
- Promote learning through play
- Monitor and maintain cleanliness and organization of the front desk, play areas, and restrooms.
- Engage with guests to provide information about exhibits, events, and activities.
- Foster a customer-oriented approach by actively listening to guest feedback and striving to exceed their expectations.
- Collaborate with other team members to ensure a seamless guest experience throughout the museum.
- Collect guest information, encourage enrollment in the membership program, and sign up visitors from the Museum’s email newsletter.
- Facilitate sales in the museum store and restock merchandise as needed
- Balance cash register daily
Qualifications
- Strong communication skills, both verbal and written.
- Cash handling and basic computer skills
- Flexibility to work on special projects during slow times
- Highly perceptive and disciplined, able to anticipate and address guest needs proactively.
- Ability to handle complaints and difficult situations with professionalism and tact.
- Customer-oriented mindset with a genuine desire to create a positive experience for all visitors.
- Experience in working with both families and young children.
- Must be able to work a flexible schedule, including weekends and holidays.
Working Conditions
- Standard office environment (Working at a desk and computer throughout the workday, including repetitive keyboard use)
- Frequent to constant standing and walking throughout the workday
- Occasional climbing of step stools and ladders
- Must be able to lift, push, and pull up to 25 lbs
- Moderate noise levels
